1. Summary 

 In the following cases, create a process dump and proceed with the analysis. 

• Process occurs Crash or Hang during execution.
• The CPU occupancy is abnormally enhanced.

2. How to collect dumps

1) Click [Download] and execute AhnReport.

2) Click on "Tools" in the menu and select "Create Dump File..." 

3) Select a process to create dump and Click "..." to specify a location to save dump. Click on the "OK" button. 

Default location is C:\ProgramData\AhnLab\Dumps.

4) When a "The operation completed successfully" message  appears, the collection is completed.

5) Check a dump file collected on the location.

The dump file is named <process name>.<pid>.<creation time>.dmp