Step 1 ) Go to Submit Suspicious files
Select the Submit Suspicious files button and log in to your account.
Step 2 ) Fill in the report.
1. Select product name from the list.
2. Fill in the subject and as much detail as possible.
Step 3 ) Send attachment
Attaching a file must be at least one of the two methods below.
1) In case the suspicious file is known
Please compress and attach the suspicious file.
2) In case the suspicious file is not known
Please attach AhnReport (*.cab, *.arc).
[Download AhnReport and how to collect]
Step 4 ) Check the results
You can check the virus & malware inquiry result at the entered E-mail or [MY Report History].