AhnReport is a report file that automatically collects system information, log files, and system information for malware analysis related to AhnLab products.

The collected information is used only for resolving issues, and is not disclosed without permission.

This article describes how to collect AhnReport for requesting malware analysis.

To Run AhnReport

Download the AhnReport file from the link below and then run it.

• [Download AhnRpt.exe]

To use the latest version of AhnReport, we recommend downloading and running the file again. But if there is an issue with downloading or moving the file, you can also run the AhnRpt.exe file in the V3 installation path.

The default installation path by V3 product is as follows.

To Save AhnReport

1. Once AhnReport runs successfully, select [Report Malware] at the top menu.

2. When the user agreement window appears, click [I agree].

3. When the Report Malware window appears, enter a detailed description as well as the files to collect, then click [Save] at the bottom.

4. In the [Save As] window, specify the path to save the file, and then click [Save].

5. Once the ‘Task Complete’ message is displayed, click ‘OK’ and close AhnReport.

If you follow the steps above, the AhnReport file will be saved in the form of a compressed file with .arc extension.

Please submit the file to the Threat Report Center for analysis.

• Note: To Submit a Malware-related Inquiry