[V3] -1000 Error occurs when updating V3.
The -1000 error may occur when the module required for update is damaged.
Please follow the steps below to restore the damaged file.
Action
1. Open Explorer to access the V3 installation path, and open the MUpdate2 folder.
- Default Path: C:\Program Files\AhnLab\V3IS90\MUpdate2\RestoreU.exe
2. Run RestoreU.exe (update restore file) inside the folder and wait for 1 to 2 minutes.
No separate window will not appear after running the executable file. Please wait until the file is restored.
3. Run V3 to check if the update proceeds normally.
If the issue persists even after following the steps above, please refer to the link below to collect AhnReports and submit an inquiry. We will check the status of the product and then respond.